ER Services Navigator

Our ER Services Navigator is available to assist you with any questions you may have related to your ER visit. Laine Sherman, BSN, RN, has been a nurse at Delray Medical Center since 1994. She has served as a Clinical Nurse Educator and as a Nursing Supervisor. In 2016, Laine was named a Top Nurse by the International Nurse Association, and in 2012 she was named Palm Healthcare Educator of the Year. Laine has visited many of our communities and spoken on a variety of healthcare topics. She received her Associate’s Degree at the College of Staten Island and her BSN from Florida Atlantic University.

 

Questions? Need assistance?
Contact Laine Sherman, ER Services Navigator
ERServicesNavigator@tenethealth.com
Monday-Friday, 8am-5pm
561-495-3453

Emergency Room Online Check-in

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About West Boca Medical Center

West Boca Medical Center, part of the Palm Beach Health Network, is a community hospital that is dedicated to high-quality, comprehensive and integrated healthcare. We have been caring for you and your loved one’s in this great community for 35 years, and we consider this community our home too. Our family of nurses, doctors, and staff at West Boca Medical Center are dedicated to providing expert, compassionate care for families. Caring, nurturing and helping heal friends, loved ones and neighbors is our passion, and we’re honored to have the opportunity to serve you.

We have award-winning care for expectant mothers and their babies at the Boca Center for Women’s Care, and surgical patients can utilize our cutting-edge robotic surgery program that performs minimally invasive surgery for certain procedures. From rehabilitation to emergency services to diagnostic imaging, the variety of services we offer allows them to be your hospital of choice.

Learn what makes us a Community Built on Care

News & Announcements

West Boca Medical Centers Receives Two Healthgrades Awards for Women’s Services

Jun 17, 2015

Recognitions demonstrate West Boca’s excellence in providing health services for women

Boca Raton, Fla. (June 17, 2015) – West Boca Medical Center proudly accepts the Healthgrades 2015 Obstetrics and Gynecology Excellence Award™ and the Healthgrades 2015 Labor and Delivery Excellence Award™.  These accolades signify West Boca Medical Center’s commitment to providing excellent care for women during childbirth, as well as during and after gynecologic surgeries and procedures.

“We have a longstanding reputation for providing outstanding care to women and babies in the community,” said hospital CEO Mitch Feldman. “These distinctions are proof of our commitment to delivering high quality services on a daily basis.”

To help consumers evaluate and compare hospital performance in labor and delivery and obstetrics and gynecology, Healthgrades analyzed patient outcome data for virtually every hospital in the 13 states that provide all-payer state data for years 2011 through 2013.  Healthgrades found that the variation in hospital performance makes a significant difference in terms of clinical outcomes:  

  • From 2011-2013, if all hospitals in the 13 states included in this analysis, as a group, performed similarly to hospitals receiving the Labor and Delivery Excellence Award, on average, 92,883 patients experiencing one or more in-hospital complications could potentially have been avoided.
  • Further, from 2011-2013, patients treated in hospitals receiving the Labor and Delivery Excellence Award, have, on average, a 35.1 percent lower risk of experiencing a complication while in the hospital than if they were treated in hospitals that did not receive the Labor and Delivery Excellence Award.
  • From 2011-2013, if all hospitals in the 13 states included in the analysis, as a group, performed similarly to hospitals receiving the Healthgrades 2015 Obstetrics and Gynecology Excellence Award, on average, 100,905 patients with one or more in-hospital complications could potentially have been avoided.
  • Additionally, from 2011-2013, patients treated in hospitals receiving the Obstetrics and Gynecology Excellence Award have, on average, a 34.4 percent lower risk of experiencing a complication while in the hospital than if they were treated in hospitals that did not receive the Obstetrics and Gynecology Excellence Award.

“When selecting a hospital, access to quality information can mean the difference between life and death, so it’s more important than ever that consumers research their choice,” said Evan Marks, chief strategy officer, Healthgrades. “Consumers can have confidence that West Boca Medical center, recognized as a Healthgrades 2015 Labor and Delivery Excellence Award and Healthgrades 2015 Obstetrics and Gynecology Excellence Award™ recipient, has demonstrated an established commitment to maternal, obstetrics and gynecological care.”

West Boca has a Level III Neonatal Intensive Care Unit, the highest designation possible by the state of Florida. The hospital has also been a recipient of the Healthgrades Maternity Care Excellence Award for nine years in a row.