ER Services Navigator

Our ER Services Navigator is available to assist you with any questions you may have related to your ER visit. Laine Sherman, BSN, RN, has been a nurse at Delray Medical Center since 1994. She has served as a Clinical Nurse Educator and as a Nursing Supervisor. In 2016, Laine was named a Top Nurse by the International Nurse Association, and in 2012 she was named Palm Healthcare Educator of the Year. Laine has visited many of our communities and spoken on a variety of healthcare topics. She received her Associate’s Degree at the College of Staten Island and her BSN from Florida Atlantic University.

 

Questions? Need assistance?
Contact Laine Sherman, ER Services Navigator
ERServicesNavigator@tenethealth.com
Monday-Friday, 8am-5pm
561-495-3453

Emergency Room Online Check-in

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About West Boca Medical Center

West Boca Medical Center, part of the Palm Beach Health Network, is a community hospital that is dedicated to high-quality, comprehensive and integrated healthcare. We have been caring for you and your loved one’s in this great community for 35 years, and we consider this community our home too. Our family of nurses, doctors, and staff at West Boca Medical Center are dedicated to providing expert, compassionate care for families. Caring, nurturing and helping heal friends, loved ones and neighbors is our passion, and we’re honored to have the opportunity to serve you.

We have award-winning care for expectant mothers and their babies at the Boca Center for Women’s Care, and surgical patients can utilize our cutting-edge robotic surgery program that performs minimally invasive surgery for certain procedures. From rehabilitation to emergency services to diagnostic imaging, the variety of services we offer allows them to be your hospital of choice.

Learn what makes us a Community Built on Care

News & Announcements

West Boca Medical Center Receives Get With The Guidelines-Heart Failure Gold Plus Quality Achievement Award

May 16, 2018

American Heart Association Award recognizes West Boca Medical Center’s commitment to quality heart failure care

BOCA RATON, FLA- May, 9th 2018 ― West Boca Medical Center earns the American Heart Association’s Get With The Guidelines®-Heart Failure Gold Plus Quality Achievement Award. The award recognizes the hospital’s commitment to ensuring heart failure patients receive the most appropriate treatment according to nationally recognized, research-based guidelines founded in the latest scientific evidence. The goal is speeding recovery and reducing hospital readmissions for heart failure patients.

West Boca Medical Center earned the award by meeting specific quality achievement measures for the diagnosis and treatment of heart failure patients at a set level for a designated period. These measures include evaluation of the proper use of medications and aggressive risk-reduction therapies. Before discharge, patients should also receive education on managing their heart failure and overall health, get a follow-up visit scheduled, as well as other care transition interventions.

“West Boca Medical Center is dedicated to improving the quality of care for our patients with heart failure by implementing the American Heart Association’s Get With The Guidelines-HF initiative,” said Mitch Feldman, chief executive officer. “The tools and resources provided help us track and measure our success in meeting evidenced-based clinical guidelines developed to improve patient outcomes.”

West Boca Medical Center is also recognized on the association’s Target: Heart FailureSM Honor Roll. Hospitals are required to meet specific criteria that improves medication adherence, provides early follow-up care and coordination and enhances patient education. The goal is to reduce hospital readmissions and help patients improve their quality of life in managing this chronic condition.

“We are pleased to recognize West Boca Medical Center for their commitment to heart failure care,” said Eric E. Smith, M.D., national chairman of the Get With The Guidelines Steering Committee and an associate professor of neurology at the University of Calgary in Alberta, Canada. “Research has shown that hospitals adhering to clinical measures through the Get With The Guidelines quality improvement initiative can often see fewer readmissions and lower mortality rates.”

According to the American Heart Association, more than 6.5 million adults in the United States are living with heart failure. Many heart failure patients can lead a full, enjoyable life when their condition is managed with proper medications or devices and with healthy lifestyle changes.