ER Services Navigator

Our ER Services Navigator is available to assist you with any questions you may have related to your ER visit. Laine Sherman, BSN, RN, has been a nurse at Delray Medical Center since 1994. She has served as a Clinical Nurse Educator and as a Nursing Supervisor. In 2016, Laine was named a Top Nurse by the International Nurse Association, and in 2012 she was named Palm Healthcare Educator of the Year. Laine has visited many of our communities and spoken on a variety of healthcare topics. She received her Associate’s Degree at the College of Staten Island and her BSN from Florida Atlantic University.

 

Questions? Need assistance?
Contact Laine Sherman, ER Services Navigator
ERServicesNavigator@tenethealth.com
Monday-Friday, 8am-5pm
561-495-3453

Emergency Room Online Check-in

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About West Boca Medical Center

West Boca Medical Center, part of the Palm Beach Health Network, is a community hospital that is dedicated to high-quality, comprehensive and integrated healthcare. We have been caring for you and your loved one’s in this great community for 35 years, and we consider this community our home too. Our family of nurses, doctors, and staff at West Boca Medical Center are dedicated to providing expert, compassionate care for families. Caring, nurturing and helping heal friends, loved ones and neighbors is our passion, and we’re honored to have the opportunity to serve you.

We have award-winning care for expectant mothers and their babies at the Boca Center for Women’s Care, and surgical patients can utilize our cutting-edge robotic surgery program that performs minimally invasive surgery for certain procedures. From rehabilitation to emergency services to diagnostic imaging, the variety of services we offer allows them to be your hospital of choice.

Learn what makes us a Community Built on Care

News & Announcements

Tenet Healthcares Palm Beach Health Network Hospitals Allowing Visitors for Patients Admitted through the Emergency Department

Oct 8, 2020

Tenet Healthcare’s Palm Beach Health Network hospitals are now allowing most patients admitted through the Emergency Department to have a visitor.  This change broadens the current practice of allowing a visitor for elective surgery, maternity and pediatric patients. This enhanced visitation policy applies to the entire network, which includes Delray Medical Center, Good Samaritan Medical Center, Palm Beach Children’s Hospital, Palm Beach Gardens Medical Center, St. Mary’s Medical Center and West Boca Medical Center. 

“We are pleased to welcome visitors back into our hospitals for patients admitted through our emergency rooms upon completion of a safety screening,” said Palm Beach Health Network Chief Executive Officer, Maggie Gill.  “We understand having a support person offers peace of mind for our patients when receiving care in the hospital, and we have the protocols in place to do this safely.”

Should a patient be admitted to a Palm Beach Health Network hospital from the emergency department, one visitor (support person) may join them in their patient room.  Prior to entering the hospital, all visitors will be screened per CDC guidelines, required to wear identification, have a face mask on at all times, and sanitize their hands. Any visitor not meeting these criteria will not be permitted to enter the hospital.  Certain visitor restrictions will remain in place for designated units, including Covid isolation units. 

Safety standards within The Palm Beach Health Network hospitals are built upon deep clinical expertise as well as continuous incorporation of CDC, CMS and state recommendations. These standards are a rigorous combination of infection prevention processes, training, testing, personal protective equipment and technology. Standards include the following components:

  • Separate pathways for patient care areas with clear signage and protocols
  • Strict physician and staff protocols – daily screening, universal masking and access to PPE
  • Heightened sanitization – enhanced cleaning of surfaces and plenty of hand sanitization stations
  • Access to testing – testing for patients, physicians and staff who require it

Do not delay care. Ask EMS to take you to a Palm Beach Health Network hospitals, all of which are dedicated to providing excellence and safe, high quality care.