ER Services Navigator

Our ER Services Navigator is available to assist you with any questions you may have related to your ER visit. Laine Sherman, BSN, RN, has been a nurse at Delray Medical Center since 1994. She has served as a Clinical Nurse Educator and as a Nursing Supervisor. In 2016, Laine was named a Top Nurse by the International Nurse Association, and in 2012 she was named Palm Healthcare Educator of the Year. Laine has visited many of our communities and spoken on a variety of healthcare topics. She received her Associate’s Degree at the College of Staten Island and her BSN from Florida Atlantic University.

 

Questions? Need assistance?
Contact Laine Sherman, ER Services Navigator
ERServicesNavigator@tenethealth.com
Monday-Friday, 8am-5pm
561-495-3453

Emergency Room Online Check-in

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About West Boca Medical Center

West Boca Medical Center, part of the Palm Beach Health Network, is a community hospital that is dedicated to high-quality, comprehensive and integrated healthcare. We have been caring for you and your loved one’s in this great community for 35 years, and we consider this community our home too. Our family of nurses, doctors, and staff at West Boca Medical Center are dedicated to providing expert, compassionate care for families. Caring, nurturing and helping heal friends, loved ones and neighbors is our passion, and we’re honored to have the opportunity to serve you.

We have award-winning care for expectant mothers and their babies at the Boca Center for Women’s Care, and surgical patients can utilize our cutting-edge robotic surgery program that performs minimally invasive surgery for certain procedures. From rehabilitation to emergency services to diagnostic imaging, the variety of services we offer allows them to be your hospital of choice.

Learn what makes us a Community Built on Care

News & Announcements

Healthgrades Recognizes West Boca Medical Center as 5-Star Recipient for Vaginal Deliveries and C-Section Deliveries for 5th Consecutive Year (2015-2019)

Aug 6, 2019

Boca Raton, FL - July 30th, 2019 – West Boca Medical Center today announced that it is a 5-star recipient for Vaginal and C-Section Deliveries as recognized by Healthgrades, a leading online resource for information about physicians and hospitals. This 5-star rating indicates that West Boca Medical Center’s clinical outcomes are statistically significantly better than expected for Vaginal and C-Section Deliveries.

“People in our community have a choice as to where they will go for their optimal birthing experience and this recognition is confirmation that our hospital has proven to be one of the best in our area when it comes to labor and delivery services, said George Rizzuto, CEO at West Boca Medical Center. “In addition to having the only level III NICU in south Palm Beach County, accolades such as this make us unique to our patients.

“Healthgrades recognizes hospitals for providing exceptional care in a variety of cohorts for women’s health, and those that achieve a 5-star rating are focused on delivering high quality care,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “As healthcare trends continue to improve and evolve, patients who select a hospital that is a 5-star recipient can feel confident in their decision when it comes to women’s care.”

To help consumers evaluate and compare hospital performance, Healthgrades analyzed all-payer state data for 15 states for years 2015 through 2017. Healthgrades found that there is a significant variation in hospital quality between those that have received 5-stars and those that have not. For example:

  • From 2015 through 2017, patients having a Vaginal Delivery in hospitals rated 5-stars have, on average, a 43.5 percent lower risk of experiencing a complication while in the hospital than if they were treated by hospitals rated 1-star.
  • From 2015 through 2017, patients having a C-Section Delivery in hospitals rated 5-stars have, on average, a 57 percent lower risk of experiencing a complication while in the hospital than if they were treated by hospitals rated 1-star.